Contact information

We’re here to help with product questions, personalisation requests, shipping updates, and returns.

Email: service@elaroviq.it.com

For questions about an existing order, please include your order number and the email address used at checkout. For personalisation enquiries, tell us which product you’re interested in and the details you have in mind.

Company Information

Store Name: ELAROVIQ
Business Operator: CHARMING JEWELLERY LIMITED
Address: Flat/Room 328, Block B, 3/F, Focal Industrial Centre, 21 Man Lok Street, Hung Hom, Kowloon, Hong Kong.

For returns, please contact us for instructions and the correct return address before sending your parcel.